Deals: Status Visibility by Role

Overview

Super Portal enforces role-based access to deal statuses. Each role sees a different subset of statuses in the status dropdown on the New Deal and Edit Deal forms. Some statuses are hidden entirely; others are conditional on company settings.

This article documents the full visibility matrix across all five deal types: Buyer, Seller, Tenant, Landlord, and Referral.

Source: Deals Status Visibility by Role (maintained by Kodelint).

Legend

  • Full Access: the role can see this status in the dropdown.
  • No Access: the role cannot see this status in the dropdown.
  • Conditional: access depends on a company setting. See the Conditional Access section below.

Buyer Deal

Status Super Admin Company Admin Manager Team Admin Agent Assistant Transaction Coordinator
Buyer Rep Signed
Contracted / Pending
Closing Report
Needs Revision
Disbursement Authorized
Payment Received
Completed / Paid
Dead

Seller Deal

Status Super Admin Company Admin Manager Team Admin Agent Assistant Transaction Coordinator
Coming Soon
Listed / Active
Contracted / Pending
Closing Report
Needs Revision
Disbursement Authorized
Payment Received
Completed / Paid
Dead

Tenant Deal

Status Super Admin Company Admin Manager Team Admin Agent Assistant Transaction Coordinator
Lease Report
Needs Revision
Invoice Submitted
Payment Received
Completed / Paid
Dead

Landlord Deal

Status Super Admin Company Admin Manager Team Admin Agent Assistant Transaction Coordinator
Coming Soon
Listed
Lease Report
Needs Revision
Invoice Submitted
Payment Received
Completed / Paid
Dead

Referral Deal

Status Super Admin Company Admin Manager Team Admin Agent Assistant Transaction Coordinator
Contracted / Pending
Closing Report
Needs Revision
Disbursement Authorized
Payment Received
Completed / Paid
Dead

Conditional Access

Two company settings drive all conditional (⚙) cells in the matrix above.

allowOfficeManagerForDA : When enabled, Managers can see Disbursement Authorized, Payment Received, and Completed / Paid on Buyer, Seller, and Referral deals. When disabled, Managers are restricted from these statuses on those deal types.

allowAgentsToCreateInvoice : When enabled, Team Admins and Agents can see Invoice Submitted on Tenant and Landlord deals, and Team Admins can additionally see Completed / Paid on those deal types. When disabled, these statuses are hidden from those roles.

Both settings are managed at the company level.

Notes

  • Payment Received on lease deals: On Tenant and Landlord deals, Agents do not see Payment Received in the dropdown, but Assistants and Transaction Coordinators do.
  • Dead status: Available to every role across every deal type. Any user who can create or edit a deal can mark it dead.
  • Status section placement: On both New Deal and Edit Deal forms, the Status section appears at the top of the form. Changing the status mid-form dynamically shows or hides downstream fields based on what is required or hidden for the selected status.
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