Email Agents for Closed Transaction Info (Wed / Fri)
This needs to be done every
Wed and Fri morning.
Since Rida will close out the transactions and update the spreadsheets + SN, we need to get some information from the agents. We will send the main email on Wednesday and a follow up on Friday. We will send the email via the "Notes" feature in FUB.
First - Find Next Week's Transactions (DA/UC/CR)
Search the transacttions in RealScale: (Status UC, CR, DA)
Second - Add a note in FUB for each transaction
Paste in this note for Wednesday:
Quick Questions: SOI Marketing
Congrats on your closing next week! I'm going to update Sphere Nurture for you and reach out to your client to get birthday info. If you don't respond, we'll move forward with our standard process.
- What would you like to rate them in SN? VIP, A+, A, etc... (I will rate them an A by default if I don't hear back.)
- Do they have pets or kids that you would like me to ask about when I ask about their birthday info?
- I will set up a Market Update for any buyer client.
- I will remove any market update set up for this property (that just sold).
- I will ask for their new mailing address and update your CRM.
If you'd prefer that I NOT reach out and/or set up any MUs, just let me know.
Third - If you have haven't heard from the agent by Friday, add this note:
Hey! Just following up on the below:
-- What would you like to rate them in SN? VIP, A+, A, etc... (I will rate them an A by default if I don't hear back.)
-- Do they have pets or kids that you would like me to ask about when I ask about their birthday info?
-- I will set up a Market Update for any buyer client.
If you'd prefer that I NOT reach out and/or set up any MUs, just let me know.
NOTES:
If an agent specifically tells you not to do SOI marketing, do not do anything further
#######
Email to Send to Clients
SUBJECT:
Congrats + A Couple of Quick Questions
BODY:
Hi {name} -
Congrats on your closing! I'm AGENT's marketing assistant and I wanted to send a couple of quick questions.
1) Could you send over your birthday? AGENT likes to send a gift every year. :)
2) Would you like for me to turn off any property searches that we currently are sending you? Some people like to have these continue to run and some like them turned off. We just want to respect your inbox and preferences.
Thanks so much!
#######
Email to Send to Clients w/ kids
SUBJECT:
Congrats + A Couple of Quick Questions
BODY:
Hi {name} -
Congrats on your closing! I'm AGENT's marketing assistant and I wanted to send a couple of quick questions.
1) Could you send over your birthday? AGENT likes to send a gift every year. :) We also love sending kids something special on theirs, so if you could provide {kids' names}, that would be amazing!
2) Would you like for me to turn off any property searches that we currently are sending you? Some people like to have these continue to run and some like them turned off. We just want to respect your inbox and preferences.
Thanks so much!
#######
Email to Send to Clients w/ pets
SUBJECT:
Congrats + A Couple of Quick Questions
BODY:
Hi {name} -
Congrats on your closing! I'm AGENT's marketing assistant and I wanted to send a couple of quick questions.
1) Could you send over your birthday? AGENT likes to send a gift every year. :) We also love sending furbabies something special on theirs, so if you could provide {pets' names}, that would be amazing!
2) Would you like for me to turn off any property searches that we currently are sending you? Some people like to have these continue to run and some like them turned off. We just want to respect your inbox and preferences.
Thanks so much!